Frequently Asked Questions
Our brushes are designed to last! Our filaments are a proprietary polymer blend made of polyester. The handles are made of hardwood with stainless steel inserts and ferrule using 100% epoxy glue.
We have a video for you! Check out our how to video in our Show me How section here.
Yes! We have a pro program that offers discount when you buy in bulk. More on that here.
Our brushes leave an exceptionally smooth finish with all types of paint including latex, oil, chalk, mineral, milk, ceramic, and stains.
Have a great idea? We would love to hear it! Click here to email us and we will be in touch. Not to worry - all information is confidential.
Please email us at firstname.lastname@example.org as soon as possible if you would like to cancel or change your order. We process orders quickly, but we’ll do our best to accommodate your request.
Our brushes were designed for every application in mind. We promise we can find the right brush for your project! You can take our short quiz here or feel free to chat us and one of our brush specialists will help you pick the best brush for you!
No problem - just email us at email@example.com or chat us and we will be happy to assist.
You can chat us, email us at firstname.lastname@example.org or call us at 866.869.7544.
Our customer service center is open M-F, 8:30am-5pm (EST)
We ship to the US and Canada. Free shipping on orders +$55 applies to all US orders. Additional shipping charges may apply to CAN
Once you place an order, you will receive an email notification with tracking info as soon as your order ships. Our goal is to process orders as quickly as possible. All orders received by 11 AM (EST) will be professed same day. All others will be processed the next business day.
Shipping is free! On any order order over $55 or any order with a paintbrush kit, free shipping to anywhere in the US with standard ground shipping.
Canadian orders under $35, a flat rate fee of $23.95 will be applied. Any order over $35, a flat fee of $19.95 will be applied.
Please allow up to 2-3 business days for your order to be processed. To estimate delivery time, please take into account the processing time in addition to the time indicated by your selected shipping method at checkout. Orders are processed Monday through Friday, excluding holidays. Note we ship from multiple warehouses, therefore shipping time at checkout is only an estimate. Kits may require an additional 2 business days to process.
We are committed to 100% customer satisfaction! If for any reason, you are unhappy with your product - we will offer a refund within 90 days of purchase. Please email email@example.com for help processing returns or exchanges.
*Total cost of return shipping will be deducted from final refund amount